How do I clean my stainless steel bottle?
For the Insulated Stainless Steel Bottle, hand-wash the bottle, straw, and mouthpiece with warm, soapy water and air-dry with the lid off. Never use on a stove or in a microwave, dishwasher, or freezer.
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Bottles
How do I clean my tritan bottle?
The Tritan Water Bottle can be cleaned in the dishwasher. However, the mouthpiece and straw need to be hand-washed in warm, soapy water and air dried with the lid off. Never use it on a stove, in a microwave, or in a freezer, and never wash the bo
What are the bottle dimensions?
The 32oz Insulated Stainless Steel Bottle - H:10:43 D:3.5 and weighs 1.5 lbs. The 20oz Insulated Stainless Steel Bottle - H:10:7 D:2.9 and weighs .8 lbs. The 16oz Kids Insulated Stainless Steel Filtered Water Bottle - H:8.75 D:3 and weighs 1.1 lbs.
Can I add things to the water in my bottle? (E.g., fruit, supplements, etc.)
The water bottle is designed for water only; any additives will affect the performance and lifespan of the filter. The water is filtered as you draw water through the straw.
What is the blue piece attached to my straw?
The blue piece is called a "wingnut." It connects the filter to the straw and should not be removed.
What material is used to make the bottles?
We use a food-grade 18-8 steel to make our Insulated Stainless Steel. This grade of steel is non-magnetic and extremely resistant to corrosion. It is non-magnetic, resistant to corrosion and FDA certified lead free.
My bottle is leaking. What should I do?
If your bottle is leaking, please complete the following troubleshooting steps:. 1) Confirm the air hole at the top of the cap is open/clear by poking it with a pin or needle. 2) Confirm the flat side of the silicone mouthpiece faces outward when the