Why is my filter running water so quickly?Updated 3 hours ago

With our efficient priming bag, you should be able to achieve a quick and successful prime. A properly primed filter typically maintains a filtration speed of 35 minutes or less. While filtration speed can vary depending on your water quality, a newly primed filter should consistently perform within this timeframe.

If you feel your filter is processing too quickly, we recommend confirming your filter is securely attached to the upper reservoir to prevent any leaks.

Visit our Resources Page for additional information and an instructional video, or email us at [email protected]. We have LIVE agents available to chat via our website, Monday - Friday, 9 AM - 4 PM PT. You can also speak to an agent during the same operating hours by calling +1 877 876 2740.