My water does not taste right. What can I do?Updated 4 hours ago

While we do not guarantee a certain taste, these are high-performance filters and should noticeably improve the taste of your tap water. Your filter may need additional priming to rinse out any lingering media.

Please complete the following steps:

1) Rinse your bottle filter upside down under cold water for 1 full minute. Hold the filter close to the faucet to reduce splashing.

2) Rinse your bottle filter in the upright position under cold water for 30 seconds. Hold the filter close to the faucet to reduce splashing.

The additional rinse will wash away any residual media leaving you with clean, fresh tasting water.

If you need additional assistance, please contact us at [email protected].