How do I file a Route claim?Updated 7 hours ago

You can report an issue with Route through the mobile app (iOS or Android), through the email you receive from Route after placing your order, or by going to claims.route.com as early as 3 business days after your delivery date.

Their team is ready to assist you with any questions you may have! Please let us know if we can offer any additional assistance.

To submit your claim, please follow the step-by-step instructions available on Route’s website here.