An item is missing from my order. How can I report this?Updated 5 hours ago

If you are missing an item from your order, please contact our Customer Service team so we can address it right away. Be sure to include photos or videos if your package was delivered damaged or tampered with. 

To contact us, email [email protected]. We have LIVE agents available to chat via our website, Monday - Friday, 9 AM - 4 PM PT. You can also speak to an agent during the same operating hours by calling +1 877 876 2740.