When will I receive my refund?Updated 20 days ago

Return shipping via USPS can take 7–10 business days to reach our facility. Once your return is successfully delivered and processed, your refund will be issued.

Please allow an additional 5–10 business days for the refunded amount to appear in your account, depending on your bank or payment provider.

If you have any questions or need an update on your return, please contact our Customer Service team for assistance. 

To contact us, email [email protected]. We have LIVE agents available to chat via our website, Monday - Friday, 9 AM - 4 PM PT. You can also speak to an agent during the same operating hours by calling +1 877 876 2740.