What is your warranty policy?Updated 5 months ago

In order to assure the highest quality standards possible, each order is inspected for defects prior to shipping. This makes defects incredibly rare. However, if you feel that the item is defective, it may be eligible for replacement if we determine it is due to faulty workmanship or materials. Clearly Filtered offers a limited lifetime warranty. This warranty does not cover normal wear and tear, accidents, abrasion, exposure to extreme temperatures, solvents, acids, or damage caused by tampering/misuse of the item. Should your Clearly Filtered item be damaged through misuse/unconventional use, you are able to purchase replacement parts here. Should your Clearly Filtered item or surrounding area be damaged through improper/unconventional use or failure to follow setup instructions, this warranty is void. This warranty does not include filters and expires after 24 months from the date of purchase.

Only products purchased from clearlyfiltered.com are eligible for warranty consideration.

Filtration speed, taste and lifespan are not guaranteed or covered under warranty.

To begin the warranty process, please email us at [email protected]. We have LIVE agents available to chat via our website, Monday - Friday, 9 AM - 4 PM PT. You can also speak to an agent during the same operating hours by calling +1 877 876 2740.000p-