I can't login to my account. What can I do?Updated 4 days ago

You can login with a one-time code or select the "Forgot Password" link on the login page to get a password reset email. 

If you select the one-time code, it will be emailed to your inbox. Make sure to check your spam folder if you don't see it in your inbox.

If you select “Forgot Password,” you will receive an email with instructions to reset your password. If you don’t see the email in your inbox, please be sure to check your spam folder.

The "forgot password" option will only work if your account access has been activated.

Please contact us at [email protected] if you require assistance. We have LIVE agents available to chat via our website, Monday - Friday, 9 AM - 4 PM PT. You can also speak to an agent during the same operating hours by calling +1 877 876 2740.