How do I change my subscription schedule?Updated 20 days ago
Change Frequency:
- Click "Manage subscriptions".
- Select the “Manage subscriptions” tab on the right side of the page.
- Click “Manage this subscription” under the order you want to modify.
- Use the menu to select your desired replacement quantity and delivery frequency.
- Click “Save Changes”.
Please note that changing your frequency will automatically update your next charge date.
Change Next Date:
- Click the “View your next order” tab on the right side of the page.
- In the box at the top of the page, click “Reschedule.”
- In the pop-up window, choose to delay your shipment by one week, two weeks, or click on “Choose a specific date” to open the calendar and schedule your next shipment.
- Click “Save Changes”.
Please note that rescheduling your next charge date will not automatically change the frequency- both settings must be updated.
For further assistance, please don't hesitate to contact our team. To contact us, email [email protected]. We have LIVE agents available to chat via our website, Monday - Friday, 9 AM - 4 PM PT. You can also speak to an agent during the same operating hours by calling +1 877 876 2740.