What are the terms and conditions of the subscription program?Updated 6 months ago
Clearly Filtered subscribe and save customers are entitled to discounted replacement filters automatically shipped to your door at regularly set intervals. We will charge your credit card per the frequency option you select for the duration of the program. You will receive a new filter at discounted pricing with free domestic shipping. By clicking the button to add to your cart with filter subscription, you consent to having your credit card be billed at the selected interval for replacement filter(s). You acknowledge that your subscription has an initial and recurring payment feature and you accept responsibility for all recurring charges prior to cancellation. We may submit periodic charges without further authorization from you until you cancel your subscription and/or change your payment method.
This program does not constitute a contract, there are no termination fees. You may cancel your subscription in the customer portal or by emailing us at [email protected]. Cancellations made through your customer portal must be submitted by 4:00 PM EST on the day before your next order is scheduled to process. Cancellation requests via email must be submitted by 4:00pm EST on the day before your next order is scheduled to process. If your order is scheduled to process over the weekend, your email cancellation request must be submitted by 4:00 PM EST on the Friday before that weekend. If you cancel after the cutoff, you will still be charged for and receive the next shipment. Subscription orders can be returned via our return policy.