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Accounts & Subscriptions

What are the terms and conditions of the subscription program?

Clearly Filtered subscribe and save customers are entitled to discounted replacement filters automatically shipped to your door at regularly set intervals. We will charge your credit card per the fre…

Updated 2 months ago

How does the filter subscription work?

The filter subscription is a personalized, flexible way to get automatic shipments for your replacements filters. All filter subscriptions offer a 10% discount on your replacement filters with free s…

Updated 1 year ago

How do I update my shipping address in my account?

Login to your account Enter login email and password. Click “Manage Subscriptions” toward the bottom of the page. Click "Edit" next to the subscription you would like to change. Click on the existing…

Updated 1 year ago

How To Manage Your Subscription on a Mobile Device

In order to manage your subscription, you need to log in to your account. If you have not activated your account, you can do so by selecting "Create Account" on the login page here. You must use the…

Updated 8 months ago by Erin

How do I cancel my filter subscription?

Login to your account Enter login email and password. Click “Manage Subscriptions” toward the bottom of the page. Click “Subscriptions” on the left side of the page. Click “Cancel” on the right side…

Updated 2 months ago

What is the subscription cancellation policy?

This program does not constitute a contract, there are no termination fees. You may cancel your subscription in the customer portal or by emailing us at info@clearlyfiltered.com. Cancellations made t…

Updated 2 months ago

How do I change my subscription schedule?

Login to your account Enter login email and password. Click “Manage Subscriptions” toward the bottom of the page. Click “Subscriptions” on the left side of the page. Click “Edit” on the right side of…

Updated 1 year ago

How do I reactivate my filter subscription?

Login to your account Enter login email and password. Click “Manage Subscriptions” toward the bottom of the page. Click “Subscriptions” on the left side of the page. Click “Reactivate” on the right s…

Updated 1 year ago

How do I update my billing information in my account?

Login to your account Enter login email and password. Click “Manage Subscriptions” toward the bottom of the page. Click “Billing Information” on the left side of the page. Click “Update Card" on the…

Updated 1 year ago

How to Manage Your Subscription on Desktop

In order to manage your subscription, you need to log in to your account. If you have not activated your account, you can do so by selecting "Create Account" on the login page here. You must use the…

Updated 8 months ago by Erin

How do I start a filter subscription?

Find the type of filter you’re looking for on the Replacement Filters page and click on the image. On the product page you’ll see two options: ‘One-Time Purchase’ or ‘Save 10% with Subscription’. It…

Updated 1 year ago

I can't login to my account. What can I do?

We are sorry you're unable to get into your account. Please try selecting the "Forgot your password?" link on the login page to get a password reset email. Make sure to check your spam folder if you…

Updated 1 year ago

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