What’s your return policy?

We strive to make sure all of our products fully meet your expectations. If they don’t, we offer a 100% Satisfaction Guarantee for the first 30 days after purchase. If for any reason you are not in love with your new Clearly Filtered product, you can return it for a refund. Return shipping is the responsibility of the customer and will be deducted from your refund. If there is any evidence to suggest the item was improperly used in any way, the product will not be eligible for refund or exchange. Items are eligible for exchange only after 31 days and up to 60 days after purchase. Proof of purchase is required for any refund/exchange. We are unable to accept returns/exchanges on purchases older than 61 days, nor are we able to accept returns of purchases from any retail channel except clearlyfiltered.com. No credits will be issued for purchases that are older than 61 days.

Replacement Filters - Pitchers and Bottles:

For Pitcher and Bottle Filters, unused filters may be returned for a refund. Return shipping is the responsibility of the customer and will be deducted from your refund. If there is any evidence to suggest the item was improperly handled or used in any way, the product will not be eligible for refund or exchange. In the instance of multipacks, you are able to return any unopened/unused individual or multipacks for a per filter refund up to 60 days after purchase or for a 50% refund up to 24 months after purchase. Proof of purchase is required for any refund/exchange. We are only able to accept returns of purchases from clearlyfiltered.com.

Inline Fridge Filter and 3 Stage Under the Sink System:

For Inline filters, 3-Stage Under the Sink System and Fridge Filters, you are able to return your filters within the first 90 days of use. Return shipping is the responsibility of the customer and will be deducted from your refund. If there is any evidence to suggest the item was improperly used in any way, the product will not be eligible for refund or exchange. After 91 days and up to 18 months, you are eligible for a partial refund, minus cost of return shipping. Proof of purchase is required for any refund/exchange. We are only able to accept returns of purchases from clearlyfiltered.com.

If you wish to make a domestic return, please click here

International returns are not eligible at this time


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