How do I cancel my filter subscription?
- Enter login email and password.
- Click “Manage Subscriptions” toward the bottom of the page.
- Click “Subscriptions” on the left side of the page.
- Click “Cancel” on the right side of the page next to the product you're cancelling.
- Follow the prompts to finish cancellation.
If you are unable to login and need assistance, please contact our team at firstname.lastname@example.org.
You may cancel your subscription in the customer portal or by emailing us at email@example.com. Cancellations made through your customer portal must be submitted by 4:00 PM EST on the day before your next order is scheduled to process. Cancellation requests via email must be submitted by 4:00pm EST on the day before your next order is scheduled to process. If your order is scheduled to process over the weekend, your email cancellation request must be submitted by 4:00 PM EST on the Friday before that weekend. If you cancel after the cutoff, you will still be charged for and receive the next shipment. Subscription orders can be returned via our return policy.